About us

German Center is always the first

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First Xentry Connect in the region

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First Online Portal in the region

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First ISIS ISID in the region

2015 Customer Satisfaction Survey

We did a long survey for the period of 6 months back in 2015, the survey covered many areas, our clients were asked to provide their opinion about German Center, we collected 357 surveys from 286 clients.

The results were surprising even to us! We knew we are doing the best we can do but we never expected to get this high level of approval and customer satisfaction, the results were an indication that we are moving in the right direction, part of the survey was improvement suggestions from our clients and we really benefited from the feedback.

357

Surveys

286

Clients

  • Knowledge89%
  • Technology93%
  • Performance84%
  • Communication91%
  • Quality91%
  • Service86%
  • Speed81%
  • Price78%

Our march of development

  • 2015Online Portal

    German Center introduced its Online Portal, the first of it's kind in the industry, giving its clients the power of interacting with the services provided to them, the client can log-in to his account and see the work in progress, and brows the work history for older jobs, in addition to this the Online Portal keeps the client informed at all times, he will receive e-mail alerts and SMS alerts as the work on his vehicle progresses.

  • 2015XENTRY Connect

    German Center introduced XENTRY Connect diagnostic equipment for Mercedes Benz, offering Mercedes Benz owners a wide range of new advance software programming and option tuning features.

  • 2014ZF Partnership

    German Center signed a distribution and service providing contract with ZF, making German Center the authorized ZF distributor and service partner in the region.

  • 2014ICOM A2

    German Center introduced ICOM A2 diagnostic equipment for BMW, offering BMW owners a wide range of new advance software programming and option tuning features.

  • 2013BMW Facelifts

    German Center started offering facelift services for BMW, the operation includes changing all old model parts to the new model parts, and programming the vehicles ECU's and computers to the new software, making it identical to its newer model in looks and behavior, all the parts used are original manufacturer parts, and we never add any extra part nor modify any existing part.

  • 2013BMW Wizard

    German Center introduced BMW Wizard diagnostic equipment for BMW, offering BMW owners a wide range of new advance software programming and option tuning features.

  • 2012Audi Services

    German Center started offering diagnostic and repair services for Audi.

  • 2012BMW Option Tuning

    German Center started offering option tuning and enabling services, and original accessory adding and programming for BMW, and features like Night Vision options and Rear Camera options are now part of our BMW services.

  • 2011Porsche Services

    German Center started offering diagnostic and repair services for Porsche.

  • 2011ICOM A

    German Center introduced ICOM A diagnostic equipment for BMW, offering BMW owners a wide range of new advance software programming and option tuning features.

  • 2010Land Rover and Range Rover Services

    German Center started offering diagnostic and repair services for Land Rover and Range Rover.

  • 2010Mercedes Facelifts

    German Center started offering facelift services for Mercedes Benz, the operation includes changing all old model parts to the new model parts, and programming the vehicles ECU's and computers to the new software, making it identical to its newer model in looks and behavior, all the parts used are original manufacturer parts, and we never add any extra part nor modify any existing part.

  • 2009BMW OPPS

    German Center introduced OPPS diagnostic equipment for BMW, offering BMW owners a wide range of new advance software programming and option tuning features.

  • 2009Mercedes Compact 4

    German Center introduced Compact 4 and SD Connect diagnostic equipment for Mercedes Benz, offering Mercedes Benz owners a wide range of new advance software programming and option tuning features.

  • 2008Lift Doubling

    German Center doubled its lifts, increasing the capacity of serviced vehicles, the new lifts are more powerful and can support newer heavier vehicles.

  • 2008BMW OPS

    German Center introduced OPS diagnostic equipment for BMW, offering BMW owners a wide range of new advance software programming and option tuning features.

  • 2007Mercedes Option Tuning

    German Center started offering option tuning and enabling services, and original accessory adding and programming for Mercedes Benz, and features like Night Vision options and Rear Camera options are now part of our Mercedes Benz services.

  • 2007Mercedes Compact 3

    German Center introduced Compact 3 diagnostic equipment for Mercedes Benz, offering Mercedes Benz owners a wide range of new advance software programming and option tuning features.

  • 2006Spare Parts and Accessories Section

    German Center opened its new spare parts and accessories section, supplying all kinds of spare parts and accessories and offering its clients a wide range of selection.

  • 2005BMW GT1

    German Center introduced GT1 diagnostic equipment for BMW, offering BMW owners a wide range of new advance software programming and option tuning features.

  • 2004Mercedes MB Star

    German Center introduced MB Start diagnostic equipment for Mercedes Benz, offering Mercedes Benz owners a wide range of new advance software programming and option tuning features.

  • 2003Establishing

    German Center is established, at the beginning we covered the basic mechanical and electrical services for Mercedes Benz and BMW.